Neo Awakening ES Get a quote

Privacy and terms

Updated on 22 October 2026.

Who is behind it

Behind NeoAwakening is Jose Ruano, who works under this name as a sole trader. For anything on this page, write to info@neoawakening.co.

Your data

We count visits in our panel: which pages are viewed, the name of the site people come from (never the full address) and the campaign, whether it is a phone, a tablet or a computer, the browser family and what is done on the site (opening Dissolutio, Renovatio or Consummatio, starting to write, sending an enquiry, asking for a check, buying, tapping WhatsApp, email or phone). Never what you write. Without your permission we keep nothing in your browser, apart from your answer to the cookie notice: to know that two pages on the same day come from the same person we use a code derived from your connection and your browser, mixed with a random key that changes every day and is never stored; neither your IP address nor your browser’s full details are recorded. We do this out of legitimate interest: knowing how the site is used so we can improve it, with the minimum and without following you to other sites. Those records are deleted once they are thirteen months old (we delete them once a month). If your browser sends the do-not-track signal (GPC), we do not count you; and if you would rather we did not count you, press here and we will not in this browser: . What we keep if you give us permission is further down, under “Cookies and how you got here”.

If you write to us from Contact or from the end of the home page, we keep what you enter (what you want to build, your current website if you have one, how much you are thinking of spending, your name and an email or phone number), what you chose (Dissolutio, Renovatio, Consummatio or something made to measure), if you come from there, the page you write from, the language, the time and how you got to the site (further down, under “Cookies and how you got here”). It reaches our working panel, a program of ours that runs on a server we rent from Hostinger in the United Kingdom. The United Kingdom is outside the European Union, but the European Commission recognises that data there has the same protection.

We use it to reply to you and prepare your quote, because you ask us to, and, if we reach an agreement, to do the work. We sell it to no one. Hostinger and Cloudflare hold it on our behalf (Cloudflare keeps the panel’s encrypted backups inside the European Union, and only we can open them); and, depending on what you accept in the cookie notice, Google, Microsoft and Meta receive what we explain under “Cookies and how you got here”.

In the panel your enquiry becomes a project, and we note how it goes: when we talk and the proposal we send you. If we do not reach an agreement, it is deleted on its own twelve months after we close it, and none stays there for more than two years. If we do reach an agreement, you become a client: we keep your contact details and your projects while we work together and, after that, for the period the law requires us to keep contracts and invoices (six years in Ireland). In the backups, which we keep separately so we can restore the panel if something fails, your data may remain until we delete that backup.

To hold back spam, for one hour we count how many messages leave each connection, using a code derived from your IP address rather than the address itself; then it is deleted. Like any website, the server also logs each visit (page, time and your IP address cut short, without its last part) in a technical log that deletes itself after a week.

If we reply by email, the message goes through Google, which runs our email; if it is on WhatsApp, through WhatsApp. Those conversations stay in those inboxes.

If you would rather write to us yourself on WhatsApp or from your email, you send the message, and it goes through WhatsApp or your email provider, under their own terms.

We comply with the General Data Protection Regulation (GDPR) and the Irish law that implements it.

If you check your website

If you ask for an audit under “Check your website”, we keep in the same panel the address of the website, the date and what we found on it, which may include things that website publishes, such as a phone number or an email address. We only look at what anyone can see from outside: its public pages, its certificate and what its domain publishes. To measure speed, we pass the address of the website to Google (PageSpeed Insights), and nothing about you. With what you ask for we also keep how you got to the site, as with an enquiry (“Cookies and how you got here”).

The result opens with a private link that only you have. If you do not buy the task sheet, it is deleted after 30 days. To stop abuse, for one day we count how many audits come from each connection, using a code derived from your IP address rather than the address itself. With that same code we remember for half an hour which website each connection asked for, so as not to check it twice, and for one hour how many payments are opened from it.

If you buy the task sheet, you pay on Stripe’s page (Stripe Payments Europe, in Ireland), which handles the payment data on its own account: we never see your card. We keep your email address to send you the sheet and its second pass and, if you accepted advertising, when you pay we tell Meta, turned into a code (a hash). That email goes out through Resend, the company that sends our panel’s emails; it is based in the United States and does so under the European Commission’s standard contractual clauses and the EU–US Data Privacy Framework. When you buy it, you tick a box to get the sheet as soon as you pay, knowing that this way you lose the right to withdraw from the purchase; we keep when you ticked it, together with the payment. The address of the website goes in the payment, so you know what you are buying.

The result and the PDF are deleted twelve months after the purchase. The payment record (the website, the amount, the date and your email address) stays for the period the law sets for keeping invoices: six years in Ireland. The result and the PDF of the second pass, twelve months after you ask for it.

If we check your shop’s accessibility

If you ask for the accessibility law report, we keep the address of your shop, the date and what we found on it: the faults a machine can see, with the piece of code where they appear, and what happens when we go through it with the keyboard. We only look at what anyone can see from outside, from our own server: for free, your home page; if you buy the report, also a product page (or the catalogue, if we need it to find one), the basket and the contact page. We send nothing through your forms and, to check it, we pass your address to no other company. With what you ask for we also keep how you got to the site, as with an enquiry (“Cookies and how you got here”).

Everything else works as in the audit: the result opens with a private link that only you have and, if you do not buy the report, it is deleted after 30 days. To stop abuse, for one day we count how many reports come from each connection, using a code derived from your IP address; with that code we remember for half an hour which shop it asked for and for one hour how many payments it opens. If you buy it, you pay on Stripe (with the address of your shop in the payment) and the report reaches you through Resend, just like the task sheet, and you tick the same box to get it as soon as you pay. The result and the PDF are deleted twelve months after the purchase (those of the second pass, twelve months after you ask for it); the payment record, after six years.

If we watch your website

If you sign up for the watch, we keep the address of your website, your email address and what we see when we check it: whether it opened and how long it took and, once a day, how long its certificate and its domain are valid for. For each day we keep only the summary (how many times we checked it, how many times it opened and its average response time) and the alerts we sent you. We check it as any visitor would, from our server; for the domain we ask its public registry.

Stripe (Stripe Payments Europe, in Ireland) takes the payment each month, on its own account: we never see your card. The alerts and the monthly summary reach you through Resend, like the rest of our emails.

While you have it, the daily summaries are kept for thirteen months. When you cancel, your page, the summaries and the alerts are deleted three months later; the payment record (the website, the amounts, the dates and your email address) stays for the period the law sets for keeping invoices: six years in Ireland. To stop abuse, for one hour we count how many payments are opened from each connection, using a code derived from your IP address.

Cookies and how you got here

When you write to us, ask for a check or buy something, we note how you got to the site: the campaign in the address you came in through (if you came from an ad, one of our posts or one of our emails), the name of the site you came from (google.es, instagram.com; never the full address) and the page you landed on. We use it to know what brings us clients and what each one costs us, which is a legitimate interest of ours; if you would rather we did not, write to us and we will delete it. After twelve months all of that is deleted and only the channel stays with your enquiry or purchase (for example, “an Instagram ad”).

Without your permission we keep none of this in your browser: only what the address of the page you write from carries counts or, if you came from another of our pages, the campaign that page’s address carried. With your permission to measure, we remember it in your browser for 30 days (our own data, which only travels with your enquiry), so we know how you came in even if you write to us another day or from another page.

With your permission to measure, our panel also leaves a cookie of its own (__Host-neo_medida, with a random number and no data about you, lasting thirteen months from your first visit and never extended) to know whether you come back another day, and we load Google Analytics and Microsoft Clarity, to see how the site is used and fix what does not work. On pages with a private link and on the service pages (the audit, the website watch and the accessibility law) we load neither.

Google Analytics, from Google Ireland, counts on our behalf which pages you see, where you come from, on which device and what you do on the site (opening Dissolutio, Renovatio or Consummatio, starting to write, sending an enquiry, tapping WhatsApp, email or phone). It leaves its cookies, _ga and _ga_ followed by a code, for thirteen months. It does not store your IP address, we do not link it to your Google account or use it for advertising, and what it measures is deleted after fourteen months. How Google uses this data: policies.google.com/technologies/partner-sites.

Microsoft Clarity, from Microsoft Ireland, records how you move around the site (where you click, how far you scroll, where you go) to build heatmaps and see where people get stuck. What you write in the conversation and in forms is masked: Clarity does not see it. It leaves its cookies on this site, _clck (one year) and _clsk (one day), and others on its own domain (MUID and CLID, lasting up to a year). Recordings are kept for 30 days (any we mark, up to nine months) and heatmaps for nine months. Microsoft and we are jointly responsible for collecting it on the site; what Microsoft does with it afterwards it decides under its own policy (microsoft.com/privacy), and its MUID cookie is the same across all its sites. Google and Microsoft may take this data to the United States, under the EU–US Data Privacy Framework.

With your permission for advertising, we also load Meta’s pixel (Instagram and Facebook). It tells Meta which pages you see, whether you open Dissolutio, Renovatio or Consummatio, start writing to us or tap WhatsApp, email or phone, and whether you write to us, ask for a check or buy, so Meta knows whether one of its ads brought you and can show you ours. On this site it leaves its cookies, _fbp and _fbc, for 90 days; and any you already have from Facebook or Instagram travel with each signal. We also keep what we have already told it, so we do not count it twice (90 days). Only with that permission do we also note the code Meta or Google use to recognise a click on one of their ads. On pages with a private link (your result’s or your payment’s) we do not load the pixel: Meta does not see it.

With that same permission, when your enquiry reaches our panel, when your check is done and when you pay, we also tell Meta from our server: the time, the page, your IP address, your browser and Meta’s cookies (_fbp and _fbc); for the enquiry, your email or phone; for the purchase, the email you paid with, what you bought and how much you paid. The email and phone do not travel in clear: they are turned into a code (a hash) that Meta compares with its accounts’ data to know whether you are one of them. Never your name, what you write to us or your website. What we note to send it is deleted once it is sent, and after 48 hours at most (in the panel’s backups, like the rest of your data, until we delete that backup).

Meta Platforms Ireland and we are jointly responsible for collecting all this on the site and sending it to Meta (their arrangement: facebook.com/legal/controller_addendum); what Meta does with it afterwards Meta decides under its own policy, and it may take this data to the United States, under the EU–US Data Privacy Framework.

What we do with your permission (measurement and advertising) is based on your consent: you can withdraw it whenever you like, as easily as you gave it, and what was done before you withdrew it remains lawful.

Your answer to the notice is kept for six months in your browser and in a cookie of ours (neo_consent); after that we ask again. You can change it whenever you like with “Cookies”, at the foot of every page, or here: . If you withdraw advertising, we remove Meta’s cookies from this site and stop loading its pixel; if you withdraw measurement, we remove Google Analytics’ and Clarity’s, and our panel deletes its own.

Everything this site may leave in your browser, at a glance:

What the page loads

The fonts, videos, images and code are served from this website’s own server. From other companies, only Google Analytics and Microsoft Clarity if you accept measurement, and Meta’s pixel if you accept advertising.

Your rights

You can ask us at any time what data we hold about you, or ask us to correct it, delete it (from those inboxes too), restrict or stop using it, or give it to you in a file you can take elsewhere, by writing to info@neoawakening.co; object to what we do out of legitimate interest (counting your visits, noting how you got here); and withdraw at any time what you accepted in the cookie notice (“Cookies”, at the foot of every page). If you are not satisfied with our answer, you can complain to the Data Protection Commission, the data protection authority in Ireland, or to the one in the country where you live (in Spain, the Agencia Española de Protección de Datos). We do not make automated decisions about you or build profiles of you; what Meta does to show you ads is decided by Meta, under its own policy.

Purchase terms

The terms for what you can buy on this website: the website audit, the accessibility report and the watch. They also reach you, with your purchase, in the email you get when you pay.

Who sells. Jose Maria Ruano Lopez, a sole trader working under the name NeoAwakening. 20 Cook Street, Cork, T12 X951, Ireland. Phone +353 89 984 9621. Email info@neoawakening.co.

The website audit

What you buy. The task sheet from the audit of your website: everything we found, in order, each task with who to hand it to and how to know it is done, as a PDF. And a free second pass, once, within the 30 days after your purchase.

The price. €29, final price, paid once, through Stripe. No VAT is charged: we are not registered for VAT.

When it arrives. Within minutes: in your inbox and on your audit page, where you can also download it.

Withdrawal. If you buy as a consumer, the law gives you 14 days to withdraw from a distance purchase. Not here: when you bought it you asked to get the sheet straight away and accepted that, as soon as we start making it, you lose that right. We start straight away. We confirm this in writing in the email you get when you pay.

If we fail. We refund what you paid, in full and by the same means, if we do not deliver the sheet within 48 hours of payment, or if it has an error of ours that makes it worthless (a task that is not true of your website). No forms: as soon as we know, we refund you and write to you.

If something goes wrong. Write to us at info@neoawakening.co. If you are not satisfied, you can turn, free of charge, to the European Consumer Centre in your country. If you buy as a consumer, the consumer laws of the country where you live protect you.

The accessibility report

What you buy. The accessibility report for your shop: we look again at your home page and the pages where people buy (a product page, the basket and contact) and give you every task in order, the six checks that have to be done by hand and the draft of the statement the law asks for, as a PDF. And a free second pass, once, within the 30 days after your purchase.

The price. €49, final price, paid once, through Stripe. No VAT is charged: we are not registered for VAT.

When it arrives. Within minutes: in your inbox and on your report page, where you can also download it.

Withdrawal. If you buy as a consumer, the law gives you 14 days to withdraw from a distance purchase. Not here: when you bought it you asked to get the report straight away and accepted that, as soon as we start making it, you lose that right. We start straight away. We confirm this in writing in the email you get when you pay.

If we fail. We refund what you paid, in full and by the same means, if we do not deliver the report within 48 hours of payment, or if it has an error of ours that makes it worthless (a task that is not true of your shop). No forms: as soon as we know, we refund you and write to you.

If something goes wrong. Write to us at info@neoawakening.co. If you are not satisfied, you can turn, free of charge, to the European Consumer Centre in your country. If you buy as a consumer, the consumer laws of the country where you live protect you.

The website watch

What you buy. A watch on your website: we check it every 5 minutes and, if it does not open or is slow for a while, we write to you with what is going on and who to call, and again when it is fixed. Once a day we check the certificate and, if its extension publishes it, the domain. On the 1st of each month, a summary of the month before. We do not fix your website: we let you know.

The price. €9 a month, final price, which Stripe charges every month from the day you sign up. No VAT is charged: we are not registered for VAT.

When it starts. When you pay: we check it for the first time within minutes. We check it from a server in Europe.

Withdrawal within 14 days. If you sign up as a consumer, you have 14 calendar days from signing up to withdraw without giving any reason: on your watch page, with “Withdraw from contract here”, or by writing to us (the form below works, but you do not need it). We stop watching it at that moment and refund what you paid, in full, by the same means, no later than 14 days after you tell us.

Cancelling. Whenever you like, from your watch page or by writing to us: Stripe does not charge again and we keep watching it until the end of the paid month.

If we fail. If, through a fault of ours, your website goes more than 24 hours in a row without being watched in a month, we refund that whole month, without you having to ask.

If something goes wrong. Write to us at info@neoawakening.co. If you are not satisfied, you can turn, free of charge, to the European Consumer Centre in your country. If you sign up as a consumer, the consumer laws of the country where you live protect you.

Model withdrawal form.
(complete and return this form only if you wish to withdraw from the contract)

– To Jose Maria Ruano Lopez (NeoAwakening), 20 Cook Street, Cork, T12 X951, Ireland, info@neoawakening.co:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)
– Signed up on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date

(*) Delete as appropriate.

Terms

We made the text, images, animations and code on this website. The work is shown with its owners' permission, and whatever we make to order belongs to whoever ordered it.

Prices for Dissolutio, Renovatio, Consummatio and made-to-measure projects are a guide: no project begins without a written agreement. The audit, the accessibility report and the watch have a fixed price and are bought on this website, under the purchase terms above.